Welcome to the Terms & Conditions for Flower Delivery Watford. These terms govern your use of our e-commerce website and your purchases of flower arrangements and related products, whether ordered for direct delivery within Watford or the surrounding areas. By placing an order with us or using our services, you agree to the terms outlined below. Please read them carefully before using our website or completing a transaction.
These Terms & Conditions apply to all customers and recipients of Flower Delivery Watford, including orders placed for delivery to homes, offices, or special event locations within Watford and its neighbouring areas. By accessing our website, browsing products, or making a purchase, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you do not agree with any of these terms, please refrain from using our site or placing an order.
Flower Delivery Watford offers a range of fresh flower bouquets, plants, and accompanying gifts available for online purchase and delivery throughout Watford and nearby localities. Deliveries are fulfilled by our professional team, ensuring quality and promptness. The images and descriptions on our website aim to accurately represent each arrangement, but please note that flowers and foliage may vary seasonally, subject to availability.
To make a purchase for flower delivery in Watford, please follow these steps:
Please ensure all order details are correct. Orders received with insufficient or incorrect information may experience delivery delays.
All online flower delivery orders in Watford are subject to acceptance and product availability. We reserve the right to decline an order for any reason, including, but not limited to, unavailability of stock, incomplete payment, or delivery restrictions. If we cannot fulfil your order, we will notify you as soon as possible and issue a full refund where payment has already been made.
Our website accepts a variety of secure payment methods, including major credit and debit cards. Payment will be debited from your account upon placement of your order. All prices are displayed in Pound Sterling (GBP) and include VAT where applicable, unless otherwise stated. Delivery fees will be added and clearly stated at the checkout stage before you confirm your order.
Should a payment be declined, the order will not be processed. If you experience payment issues, please try an alternative payment method. We do not store payment card details on our systems; all transactions are processed securely via our payment provider.
We provide flower delivery across Watford and the surrounding areas. Our standard delivery service operates on all business days, and may include local delivery options on weekends or selected public holidays. Standard delivery times are between 8am and 8pm. Although we strive to deliver on your chosen date, please note that we cannot guarantee specific delivery times unless stated as part of a timed delivery service and confirmed at the time of order.
Deliveries will be made to the address provided at checkout. It is your responsibility to ensure all address and recipient details are accurate. If the recipient is not available at the time of delivery, we may leave the flowers with a neighbour or in a safe place, where feasible, and will notify you accordingly. If the delivery cannot be completed due to incorrect or incomplete details, you may be liable for additional delivery charges.
We are committed to delivering fresh, high-quality flowers for every order. Due to seasonal availability or supply constraints, it may occasionally be necessary to substitute certain blooms or packaging. Where appropriate, substitutions will be of an equal or greater value and similar in style and colour. We will always endeavour to maintain the overall appearance, quality, and value of the arrangement selected. If a significant change is required, we will attempt to contact you in advance for approval.
If you wish to cancel or amend your order, please do so as soon as possible. Cancellations or changes can only be accommodated before the order has been prepared or dispatched for delivery. For same-day delivery, changes or cancellations are generally not possible once the order has been processed due to the perishable nature of flowers and time sensitive logistics.
If your cancellation request is received before order preparation and dispatch, we will issue a full refund using your original payment method. If the order has already been prepared or dispatched, no refund will be issued but we will consider reasonable amendment requests where feasible. To avoid disappointment, please double-check all details before finalising your purchase.
If you are not satisfied with your flower delivery in Watford, we ask that you notify us within 24 hours of receipt so that we can address your concerns. Due to the perishable nature of flowers, we are unable to accept returns. However, if the flowers arrive in poor condition, are not as described, or if there is an error with your order, we will provide a suitable resolution – which may include a partial or full refund, replacement, or alternative compensation. Evidence such as a photograph may be requested to support your claim.
Our liability to you under these Terms & Conditions for any loss or damage shall be limited to the total value of the order placed. We shall not be liable for consequential losses, indirect damages, lost profits, or losses arising from errors in delivery address information provided by you. Our liability does not exclude or limit any matter for which we cannot legally limit our liability, including death or personal injury caused by our negligence, or fraud. In the event of delivery failure due to circumstances beyond our control (such as adverse weather, traffic disruption, or local events), we will endeavour to deliver as soon as possible but cannot be held responsible for late delivery or non-delivery.
It is the customer’s responsibility to:
All personal and order information provided to Flower Delivery Watford will be processed in accordance with our Privacy Policy and relevant UK data protection laws. Your information will only be used for purposes of processing your order, handling delivery, and communicating with you about your purchase. No payment information is retained by us, and your details will never be shared with third parties except as necessary to fulfil your order.
All content available on our website, including logos, images, text, and designs, is the exclusive property of Flower Delivery Watford and may not be copied, reproduced, or distributed in any form without our express written permission.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these conditions or use of the service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Any invalid or unenforceable provision of these terms will not affect the validity and enforceability of the remaining provisions.
Flower Delivery Watford reserves the right to amend, modify, or update these Terms & Conditions at any time to comply with changes in law, business practices, or the introduction of new services. The latest version will be posted on our website. Your continued use of our services signifies your acceptance of any such changes.
If you have any questions about these Terms & Conditions, your order, or online flower delivery in Watford generally, please contact us using the details on our website. We appreciate your trust in our services and look forward to delivering fresh flowers to you and your loved ones in Watford and neighbouring locations.
Important Note: These terms apply to all customers and recipients of Flower Delivery Watford throughout Watford and the surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Watford, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Watford.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
